Returns & Exchanges
At Titan Fitness, we stand behind the quality of our equipment and offer a 30-day return window for products in their original packaging to ensure your home gym meets your performance standards.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Package Your Gear
Securely pack the equipment in its original manufacturer packaging, ensuring all bolts, manuals, and accessories are included to avoid restocking fees.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your crate or box, covering any previous shipping marks.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items for quality assurance, your refund will be processed back to your original payment method within 5-7 business days.